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Dakota Smith • February 10, 2023

Keep in touch with site visitors and boost loyalty

Keeping site engagement up and gain loyalty

          There are countless ways to keep people coming back, but we'll go over a few. In today's digital world, it's more important than ever to build strong relationships with your site visitors and customers. Whether you're running an e-commerce store, a blog, or any other type of website, keeping in touch with your audience and fostering loyalty is crucial to your success. Here's why, and how you can use e-mail marketing to achieve your goals.

Why Keeping in Touch is Important


Why is community engagement important?


Staying in touch with your site visitors and customers is important for several reasons:


  1. Builds Trust: By regularly communicating with your audience, you can build trust and establish a relationship with them. This can lead to increased loyalty and repeat business.
  2. Increases Engagement: Regular communication can also increase engagement and interaction with your website. This can help drive traffic and boost your search engine rankings.
  3. Generates Repeat Business: Staying in touch with your audience can help generate repeat business and increase your customer lifetime value.
  4. Improves Customer Retention: Keeping in touch with your customers can also improve customer retention and reduce the risk of customer churn.



How can Email Marketing help my business?


E-mail marketing is a powerful tool that can help you stay in touch with your site visitors and customers and boost loyalty. Here are some of the ways e-mail marketing can help:


  1. Newsletters: Send regular newsletters to your subscribers to keep them updated on your latest news, products, and promotions.
  2. Abandoned Cart E-mails: If a customer adds items to their cart but doesn't complete the purchase, you can send them an e-mail to remind them and encourage them to complete the purchase.
  3. Welcome E-mails: Send a welcome e-mail to new subscribers to introduce yourself and provide value right away.
  4. Customer Surveys: Use customer surveys to gather feedback and get to know your audience better. This can help you improve your products and services and increase customer satisfaction.
  5. Promotions and Offers: Use e-mail marketing to promote your products and offer exclusive discounts and promotions to your subscribers.


Besides E-mail Marketing, how can I keep return visitors?


  1. Social media: Engage with visitors on social media platforms such as Facebook, Twitter, and Instagram to build a strong online community.
  2. Live chat: Implementing a live chat feature on your website allows you to respond to visitor questions and concerns in real-time.
  3. Customer feedback: Encourage visitors to leave reviews and provide feedback on your products or services. Respond to feedback in a timely and professional manner.
  4. Loyalty programs: Offer incentives, such as discounts, exclusive content, or special promotions, to encourage repeat visits and purchases.
  5. Interactive content: Offer interactive content such as quizzes, surveys, and games to keep visitors engaged and coming back to your site.
  6. User-generated content: Encourage visitors to share their own experiences and content, such as reviews or photos, to build a sense of community and increase engagement.



Staying in touch with your site visitors and customers is crucial to your success in today's digital world. E-mail marketing is a powerful tool that can help you achieve your goals and boost loyalty. By using e-mails to keep your audience updated, engage with them, and offer value, you can build strong relationships and drive results for your business.


DMS Digital LLC:

With DMS Digital's experienced team at your disposal, we have everything you need to get started on leveraging today's digital tools - from SEO analysis to website design & development - contact us today! We look forward to helping you take your business further!


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